Please read before ordering
Terms & Conditions
These Terms & Conditions explain how ZARA SALMAN operates, how orders work, and what you can expect from us when you shop. By using our website or placing an order, you agree to these terms.
Using our website
Basic rules when you browse and place orders.
- By accessing this site, you agree to follow these Terms & Conditions and our Privacy Policy (if applicable).
- You agree not to misuse the website (e.g. trying to hack, spam, or disrupt services).
- You are responsible for keeping your account details (if you create one) accurate and secure.
- We may update these terms or our website content at any time without prior notice.
If you continue using the website after updates are posted, it means you accept the new terms.
Orders & payments
How your order is placed, confirmed, and charged.
- An order is considered confirmed once you complete checkout and receive an order confirmation message or email/WhatsApp.
- Prices displayed on the website are in the currency stated at checkout and include any applicable local taxes (unless otherwise mentioned).
- We reserve the right to cancel or refuse any order (e.g. incorrect pricing, stock issues, suspicious activity). In such cases, we will inform you and, if payment was taken, process a refund or adjustment.
- For Cash on Delivery (COD) orders, you agree to be available at the delivery address and accept the parcel.
Any discount codes or offers are subject to validity dates, usage limits, and specific conditions mentioned in the promotion.
Shipping, returns & exchanges (summary)
This is a quick overview. For full details, see our Shipping & Returns page.
- We aim to ship orders within the timeframe mentioned on our Shipping page.
- Delivery timelines may vary by city, courier, and public holidays.
- Once dispatched, delivery is handled by third-party courier partners.
- Eligibility for exchanges and store credit is based on our quality checks.
- Certain items (e.g. sale pieces) may have limited or no exchange options.
- Any misuse of our exchange/return policy may lead to future orders being restricted.
By placing an order, you confirm that you have read and agree to our Shipping & Returns policy, which forms part of these Terms & Conditions.
Intellectual property & content
All content on this website — including product photos, logos, graphics, text, and layout — is owned by ZARA SALMAN or used with permission. It is protected by copyright and other intellectual property laws.
- You may not copy, reproduce, modify, or use our content for commercial purposes without written consent.
- Sharing our images or content on social media for personal use is usually fine, but please credit ZARA SALMAN and do not misrepresent our brand.
- Any misuse of our brand assets may result in legal action.
User conduct, feedback & reviews
We love hearing from you. However, we expect all communication and reviews related to ZARA SALMAN to be respectful and honest.
- You agree not to post or send any content that is abusive, misleading, defamatory, or harmful.
- By submitting feedback or reviews, you give us permission to feature your comments (first name or initials only, where relevant) on our website or social platforms.
- We may remove or report any content that violates these guidelines or local laws.
Limitation of liability
While we work hard to keep product information accurate and your experience smooth, ZARA SALMAN cannot guarantee that the website will always be error-free or uninterrupted.
- Colors may appear slightly different on screens compared to real life due to device settings.
- We are not responsible for delays caused by courier services, weather, or events beyond our control.
- To the maximum extent allowed by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to limit your rights under applicable consumer protection laws.
Updates to these Terms
We may revise these Terms & Conditions from time to time to reflect changes in our business, products, or legal requirements. The latest version will always be available on this page with an updated “Last updated” note.
Last updated: November 30, 2025
Terms & Conditions – FAQ
Do I have to accept these terms to place an order?
Can these terms change in the future?
What if I disagree with part of the Terms & Conditions?
Are these terms a substitute for legal advice?
Need clarity on any part of these terms?
Send us a message with your question or concern — our team is happy to explain how these Terms & Conditions apply to your order or situation.
WhatsApp support hours: Mon–Sat, 11am–9pm